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New York Diamont Traders - NYDT

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Policies & Procedures

Payment Options
Ordering at New York Diamond Traders is simple and safe. Simply choose one of the payment options listed below. We offer several methods of payments. If you have any questions about these methods, you can email us at service@NYDiamondTraders.com or call us at 212.764.6674.

Payment Options
For your convenience, New York Diamond Traders accepts the following payment methods:
  1. Credit Card
    • Visa
    • MasterCard
    • American Express
  2. Bankers Check
  3. Personal Check
  4. Money Order
  5. Bank Wire Transfer (receive 2% Discount )
Returns
New York Diamond Traders stands behind every purchase and is committed to completely satisfying our clients. If for any reason you are not satisfied with your purchase and wish to return it, you may do so within 30 days of the date of receipt.

Return Procedure
  1. Please call us First at 212.764.6674. We will give you a Return Authorization Number.
  2. Send via US Registered and Insured - Pack your items carefully and be certain to insure your item for full value.

    • We will call you upon receipt of your package.

      Upgrade and Return Policy:
    • All Items must be in original condition.
    • If a diamond or jewelry item has been damaged, New York Diamond Traders reserves the right to refuse the return, or refund you the original purchase price less any repair costs.
    • All returns and upgrades must be accompanied with original collateral materials, such as ring boxes, appraisals, and Lab Grading Reports. A $250 replacement fee will be charged for any missing Grading reports.
Privacy Policy
New York Diamond Traders is committed to protecting your privacy. All information collected is kept confidential. Your email address and contact information will never be sold to another company or used for unsolicited (Spam) email. We do not sell, trade or rent your personal information to third parties.

Sales Tax
Sales tax must be collected on all purchases mailed or picked up in New York State.

Conditions of use, notices and disclaimers
When you use New York Diamond Traders Web Site, you are automatically agreeing that both your access to the site and your use of it are:
  • Subject to the terms and conditions in this legal notice, which may change at any time without notice.
  • Subject to all applicable laws.
  • Undertaken at your own risk.
Please refer to this page frequently to review our current terms and conditions of use.

Copyright
The following elements of New York Diamond Traders Web Site are the property of New York Diamond Traders only and are protected by United States and international copyright laws: All text, products, jewelry designs, graphics, logos, button icons, images, poems, video and audio clips, digital downloads, and data compilations -- both individually and as they are compiled on the site.

Trademarks
The trademarks or trade dress of, New York Diamond Traders should not be used without New York Diamond Traders written permission. Trademarks or trade dress include the New York Diamond Traders names, name tag, tag line, scripted copy, images, product design and photography, poems, text and logos, and other graphics, logos, page headers, button icons, scripts, and service names of New York Diamond Traders and products, services, designs and programs. All trademarks that appear on this Web Site are the property of New York Diamond Traders. All trademarks, service marks and trade names of New York Diamond Traders used in the site are trademarks or registered trademarks of New York Diamond Traders.

Use
You have permission to electronically copy and print hard copies of pages from this Web Site solely for personal, non-commercial purposes related to placing an order or shopping with the Web Site. Unless we give you written permission in advance, any other use of this Web Site, its content and its information, including linking or framing to this Web Site, are strictly prohibited.

Errors and Inaccuracies
Our goal is to provide complete, accurate, up-to-date information on our Web Site. Unfortunately, it is not possible to ensure that any Web Site is completely free of human or technological errors. This site may contain typographical mistakes, inaccuracies, or omissions, some of which may relate to pricing and availability, and some information may not be complete or current. We reserve the right to correct any errors, inaccuracies or omissions -- including after an order has been submitted -- and to change or update information at any time without prior notice. We sincerely apologize for any inconvenience this may cause.

Disclaimer of Liability
We make no representations or warranties of any kind, whether express or implied, with respect to this Web Site, its content, or the information available on or through it; they are provided "as is," with all faults. Except as otherwise provided under applicable laws, we and our corporate affiliates, and the directors, officers, employees, agents, contractors, successors and assigns of each, will not be liable for any damages whatsoever arising out of or related to the use of this Web Site or any other site linked to it. This limitation of liability applies to direct, indirect, consequential, special, punitive or other damages you or others may suffer, as well as damages for lost profits, business interruption or the loss of data or information, even if we are notified in advance of the potential for any such damages.

Applicable Law
By visiting this Web Site, you agree that the laws of the state of New York, without regard to principles of conflict of laws, will govern these Conditions of Use and any dispute of any sort that might arise between you and us or any of our affiliates.

Disputes
Any dispute relating in any way to your visit to our Web Site or to products purchased here shall be submitted to confidential arbitration in New York, NY. However, if you have in any manner violated or threatened to violate our intellectual property rights, we may seek injunctive or other appropriate relief in any state or federal court. You consent to exclusive jurisdiction and venue in such courts. Any arbitration under this agreement shall be conducted under the prevailing rules of the American Arbitration Association. The arbitrator's award shall be binding and may be entered as a judgment in any court of competent jurisdiction.To the fullest extent permitted by applicable law, no arbitration with respect to this Web Site or to products purchased here shall be joined to an arbitration involving any other party, whether through class arbitration proceedings or otherwise.

Notice
New York Diamond Traders may deliver notice to you by means of e-mail, a general notice on the site, or by other reliable method to the address you have provided to us.

Term; Termination
These terms and conditions are applicable to you upon your accessing the site and/or completing the registration or shopping process. These terms and conditions, or any part of them, may be terminated by New York Diamond Traders without notice at any time, for any reason. The provisions relating to Copyrights, Trademark, Disclaimer, Limitation of Liability, Indemnification and Miscellaneous, shall survive any termination.





Rare Canary Diamonds & The Extraordinary
Call 212.764.6674 or come visit us at 45 Rockefeller Plaza, Suite 2000, New York City by appointment please.
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NYDT 45 Rockefeller Plaza, Suite 2000, New York, NY 10111. Call us at 212.764.6674.